Medi-Health is dedicated to fast and efficient delivery. In most cases, orders placed by 3:00 CST will be shipped the same business day. Orders received on the weekend are shipped on Monday and orders received on Holidays are shipped on the first business day following that Holiday.
We provide Standard Shipping to the Contiguous United States via FedEx Ground or USPS Priority Mail Service. Transit times from our headquarters will vary according to your location. If you wish to receive your order sooner, FedEx 2nd Day and FedEx Overnight delivery services are available. Costs for 2nd day or overnight delivery services will vary based on your location. Rate quotes for both services are available during checkout.
USPS Priority Mail Service or FedEx Express is used for Standard Shipping to Alaska, Puerto Rico, and Hawaii. Charges will vary according to service and location. Rate quotes for both services are available during checkout.
Please remember that FedEx requires a physical address and will not deliver to Post Office boxes and be advised that all orders valued over $250 will require a signature upon delivery.
Warm Weather Warning
We ship all orders from our climate-controlled warehouse in containers that prominently display “Protect From Heat” labelling. During summer months, we may be unable to control the conditions your package(s) encounter during the journey to your home. Reducing the transit time reduces the amount of time products are subjected to heat. Please consider choosing expedited service such as FedEx 2nd Day or Overnight during warm weather months.
Packages that are left outside after delivery are also subject to heat damage. Some customers opt to have orders delivered to a work address or a location with someone present during warm weather months.
If any of your products have melted during transit, place the unopened package in the refrigerator for approximately one hour. Although the appearance of the items may be altered, products will re-harden with no loss of nutrition or taste.
Medi-Health appreciates the value of your personal information. We are aware that you place considerable trust in us when you become a member of our program and order products from our company.
The information collected on the Medi-Health website is used only to make your experience more efficient and beneficial. Medi-Health does not and will not sell your email address to any other company. We do send you information about our program on occasion but you can change your email preferences or unsubscribe from our promotional mailings by clicking on the link in any of our messages. No explanations are necessary.
We will share information upon your request with your medical provider. You can sign up through your medical provider to allow monitoring of your progress and individualization of your diet if you desire. This can only be done by you, through your provider.
Medi-Health is committed to protecting the privacy of your personal financial information and we offer you this Secure Shopping Promise:
We guarantee that your order will be transmitted securely and that you will not be liable for any unauthorized charges appearing on your credit card as a result of shopping with us.
We use the safest and most secure technology available for your financial transactions. To protect your information we use Secure Sockets Layer (SSL) which transmits your data in an encrypted form SSL which verifies that you are sending your credit card information to us and not someone pretending to be us. No one else can access this encrypted data. MH Nutrition LLC and medi-health.com continuously review the policies and practices to ensure that all customer information remains secure.
If you have questions or concerns about our policies, please contact our customer service department at 832-431-5502 or via email on our “Contact Us” page. We’ll be happy to answer any questions you might have about the privacy and security of your personal information.
Website Terms of Services
If you access and use this medi-health.com website you accept and agree to be bound by and comply with these terms (the “Terms”). If you do not accept the Terms, do not use the medi-health.com website.
All products and services of MH Nutrition LLC and medi-health.com are subject to the terms and conditions of the applicable agreements governing their use.
The Terms are to be read by you together with any terms, conditions, or disclaimers provided in the pages of the medi-health.com website. In the event of any conflict, the terms provided in the pages of the medi-health.com website will govern.
The information, material, and content provided in the pages of the medi-health.com website (the “Information”) may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued access or use of the medi-health.com website will mean that you agree to any changes.
Any unprotected email communication over the internet is, as with communication via any other medium (e.g. mobile phone, US Mail) not confidential, subject to possible interception or loss, and is also subject to possible alteration. We do not encourage anyone to send personal or financial information through email. MH Nutrition LLC and medi-health.com are not responsible for and will not be liable to you or anyone else for any damages in connection with an email sent by you to MH Nutrition LLC or medi-health.com or an email sent by MH Nutrition LLC or medi-health.com to you at your request.
No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any information provided by MH Nutrition LLC or medi-health.com.
Links from or to web sites outside the medi-health.com website are meant for convenience only. MH Nutrition LLC does not review, endorse, approve or control, and is not responsible for any sites linked from or to the medi-health.com website, the content of those websites, the third parties named therein, or their products and services. Linking to any other website is at your sole risk and MH Nutrition LLC will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and MH Nutrition LLC is not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded documents is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.